FinQiq Capital is committed to helping you make informed decisions when applying for finance. This Credit Guide provides important information about how we operate, the services we provide and how you can contact us if you have any concerns or complaints.
FinQiq Capital acts as a broker to assist individuals and businesses in obtaining vehicle and equipment finance from a wide range of trusted lenders. We are not a lender and do not provide credit directly.
We help you:
Assess your funding needs
Identify a suitable lender from our panel
Prepare and submit your finance application
Liaise with the lender on your behalf throughout the approval process
We do not provide legal or financial advice and recommend that you seek independent professional advice if required.
FinQiq Capital may receive a commission from the lender for arranging your finance.
You will not be charged any fee by us for submitting a finance application, unless otherwise agreed and disclosed in writing.
We take your privacy seriously. Any information you provide to us will be used only for the purpose of assessing your finance application and communicating with the relevant lender(s).
For more information about how we handle your personal data, please refer to our Privacy Policy.
If you have a concern or complaint, we encourage you to contact us directly so we can resolve the issue quickly.
Email: info@finqiq.com.au
Phone: 1800 117 111
If we cannot resolve your concern, you may also refer your complaint to the Australian Financial Complaints Authority (AFCA).
Website: www.afca.org.au
Phone: 1800 117 111
Email: info@afca.org.au
